Crystal Direct expands Support Team

Crystal Direct has expanded its Merchant Support Team to deal with growing demand from merchants’ builder customers. Crystal has added new staff to the team so that customers can continue to receive the highest level of support.

Crystal’s dedicated Support Team provides merchants with a personalised email and telephone number, so customers speak to the same person every time.

“We give merchants as much support and guidance as they need.” says Group Managing Director Steve Halford. “As our customer base has grown we’ve added new staff so the Support Team grows at the same rate. It’s very important to Crystal that when customers call with queries or problems, they reach their own dedicated Account Manager, who they feel comfortable talking to. It’s just another way Crystal helps its customers.”

Crystal Direct is one of the leading manufacturers of PVC-U windows and doors and is No.1 for choice and colour. As well as the Support Team, Crystal customers have access to a wide range of marketing material to help them sell PVC-U windows.

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Crystal Direct

Crystal Direct